Frequently Asked Questions
Phone Number: (360) 671-2800
What is a true tea?
The true teas are all of the teas that come from the Camellia sinensis plant, which is also known as the tea plant. This includes black, green, oolong and white teas. These types are distinguished by level of processing and all have very different health benefits.
What is herbal tea?
Herbal teas include all teas that are not true teas. Because it does not come from the tea plant, herbal teas are technically not teas, but rather herbal infusions or tisane. Some popular herbal teas include rooibos, mate, mint and chamomile teas.
How long should I steep my tea?
Steep time depends on the type of tea you are using. Check out product pages for steep times.
How should I store my tea?
Teas should be stored away from the glow of air at room temperatures. To improve self life length storing in glass jars or containers is recommended.
Orders within USA:
Orders are shipped via USPS for within the 50 States.
For USPS Priority Service (3-5 Business Days)
Orders up to $49.99 = Flat fee shipping $6.99
Orders over $50.00 = Free shipping*
Surcharges may apply for Express or Rush delivery.
For all Canadian Shipping Addresses, some extra shipping charges apply. Please email or call for details.
Orders are shipped via USPS or FedEx for all International shipments.
For International Shipping addresses outside of US and Canada, please email or call for details of delivery time and charges.